Tom's Bar (Closed Permanently)

Dishonest and second-rate

I just came back from Amsterdam and Berlin TODAY. I had such a bad experience with Toms Hotel I had to right a review immediately. I actually rented an apartment for five (5) days from Toms Hotel and booked it through Booking.com. When I arrived to Toms rental office after being in Amsterdam for eight (8) days, I was giving Toms Hotel my information. This "employee" who looking like he was recovering from either too many drugs or too much alcohol the previous night, demanded that I pay in cash. I asked this "employee, " What do you mean pay in cash? The terms on Booking.com (a priceline.com subsidiary) clearly indicated that credit cards are accepted and my reservation was made with a credit card. This Toms Hotel employee went on to tell me that apartments are paid in cash and only the hotel room are paid with credit cards. He sent me to this ATM around the corner and I did not take cash out of it b/c it looked like a strange ATM. I will only go to a banks ATM when Im overseas. My bank simply would not allow me to withdraw that amount of money from an ATM b/c U.S. Federal Regulation limits you to $650/day from an ATM. I went back to Toms Hotel and told this this employee, the hotels terms on Booking.com clearly indicated credit cards are acceptable and made him charge it. I complained to Booking.com and indicated that either this employee is running a scam and/or Toms Hotel is running a scam but either way they need to make this hotel put CASH ONLY as a payment term or Booking.com needs to drop them as a client. Booking.com contacted Toms Hotel with my complaint and on the day I left, the Hotel responded and told Booking.com that I had given them my ATM card and it had been declined and they were trying to be nice by telling me to go to an ATM because I had money problems. When I came into the apartment this employee was picking toilet paper off the floor in the bathroom, thinking I didnt see him. There was a dirty towel on the back of the bathroom door which was probably from his trick he did in the room the night before. People dont waste your time or money. There are PLENTY of accommodations in this area far better than this anus hole hotel and apartment facility.

Staff was very helpful and professional

I liked its location, it was very central to the gay scene which is exactly what i wanted.

Neither good nor bad

Didn't like it all that much. The bar's not bad and the cellar is okay, but I thought it to have a rather unwelcoming environment and crowd. Most of the time nothing happened in the otherwise crowded cellar. At some point there suddenly was lots of action with tens of guys going at it at the same time. I think I might try it again sometime, but only after I checked out what other places Berlin has to offer.

My first visit to Berlin included a three-night stay at Tom’s Hotel. It has a great location if you want to be near many of the gay bars in Berlin. The double room I stayed in was in perfect order, the bed was comfortable and the bathroom perfectly clean and of a good size. The atmosphere in the halls between the rooms was really enjoyable and included a magazine rack filled with all the info you could possibly need about Berlin in general and specifically Gay Berlin. Tom’s Hotel also offers a shuttle service between the airport and the hotel, which we booked because we didn’t bother to look into public transportation. It worked just great but the trip from the airport to the hotel could probably have been done much cheaper.

I love Tom

This hotel is located the center of Berlin Gay Town. Very clean, softly bed, good view of Motz street, near bar & cafe, rich information papers. Reception Tim & cleaner's smile is good!